Brightmore of South Charlotte- I live at the community and I’ve been extremely happy with my experience here. Management is responsive and always handles things well, and the staff in every department really listens and follows through. The meals are excellent, with creative specials and a chef who is open to requests. There are constant activities and outings, so I’m never bored. Our apartment is spacious and comfortable, and I feel the overall value for what we receive is outstanding.
- Connie F (Resident)
Brightmore of South Charlotte- My mother lives at the community and I feel very confident she is in good hands. Management is extremely helpful and always responsive, and the nursing staff are kind and attentive to her needs. The food is a big highlight for her; they pay close attention to each person’s diet and the meals are consistently good. Housekeeping and laundry are excellent, and the overall environment feels very clean, safe, and comfortable.
- Janice G (Daughter)
Brightmore of South Charlotte- I've lived here for almost 11 years, and I can't say enough good things about this place. The staff is phenomenal and genuinely cares about the residents; they go above and beyond, even during tough weather. The activities are plentiful and cater to everyone's interests, and the dining options are fantastic with a great variety. The community is friendly and welcoming, making it easy to meet new friends. Overall, it's a wonderful place to call home!
- Ann C (Resident)
Brightmore of South Charlotte- The management is incredibly supportive and communicative, making my wife and I feel right at home. The staff is wonderful, always friendly and helpful. There's a great variety of activities available, ensuring everyone can find something enjoyable to do. The community is welcoming, and I've made many new friends. Overall, I highly recommend this place for anyone considering a move.
- Clyde S (Resident Couple)
Brightmore of South Charlotte- The management team is incredibly responsive and always available to help with any questions. The food is delicious, with plenty of variety, and the dining staff is super friendly. There are tons of activities to keep everyone engaged, and the housekeeping service is top-notch. Overall, I feel safe and comfortable here, and I would definitely recommend it to others.
- Alicia L (Resident)
Brightmore of South Charlotte- The management team is attentive, and the food is fantastic—definitely a step up from other places I've seen. There's a great variety of activities, even if my loved one doesn't participate much. The staff is incredibly friendly, making everyone feel welcome. Overall, I would highly recommend this community for its warmth and quality service.
- Betty M (Relative)
Brightmore of South Charlotte- The management team was incredibly responsive and helpful throughout the entire process, especially during the move. The activities offered are engaging and my mom really enjoys them, even winning a few prizes! The housekeeping and maintenance teams are prompt and efficient, making everything run smoothly. Overall, I feel like my mom received great value for her stay, and I would highly recommend this place to others.
- Catherine M (Daughter)
Brightmore of South Charlotte- The management team has been incredibly supportive and responsive, making the transition smooth. The food is quite good, with a variety of options, and the staff is always friendly and attentive. There are plenty of activities to choose from, which keeps things lively. Overall, I feel safe and comfortable here, and I would definitely recommend this place to others!
- George H (Resident)
The staff is incredibly friendly and responsive, making me feel welcome from day one. The food is gourmet and far better than I could ever cook. I love the spacious layout of my apartment, especially the balcony where I can enjoy the outdoors. Overall, it's a wonderful community that offers a great blend of comfort and convenience. I highly recommend this community to other people! - Susan R (Self)
The management was responsive and helpful, which made the transition smoother. Activities are engaging, with outings that my mother enjoys. The housekeeping is well-maintained, and the overall atmosphere feels safe and welcoming. Overall, the community's efforts to provide a good living environment were evident. I would recommend this place to others. - Tom A (Son)
The management team is incredibly supportive and always available to help. The food is a standout feature—delicious and varied, which was a huge reason for my choice. There are plenty of activities to keep me engaged, and my apartment is spacious and comfortable. Overall, I feel safe and valued here, and I highly recommend this place to anyone considering a move. - Robert J (Self)
The management team is incredibly attentive and genuinely cares about the residents, making it feel like a home rather than just a facility. The activities are engaging, and my mom loves participating in bingo and card games. The place is always clean and well-maintained, which adds to the welcoming atmosphere. Overall, I couldn't be happier with our choice! - Gary D (Son)
The staff is incredibly responsive and supportive, especially Anna, who helped us navigate some unexpected changes with ease. The dining options are top-notch, with attentive service that made my dad feel welcomed right away. The cleanliness of the place is impressive, and the housekeeping staff is friendly and efficient. Overall, it feels like a warm and inviting community, and I highly recommend it! - DeLynn P (Daughter)
(Self) I live at this community and couldn't be happier with my choice. The smaller size of it really appeals to me, and the amenities like the pool and fitness activities are fantastic. The staff has been incredibly helpful and attentive, making me feel welcomed right away. Plus, the food is surprisingly delicious and generous. Overall, I feel safe, comfortable, and engaged here. I highly recommend this place to anyone considering a move. - Timothy A
(Resident) The management team is incredibly accessible and friendly, making me feel right at home. The dining options are diverse and delicious, with just a few meals that I'd skip. The activities are top-notch, especially the outings, which I really enjoy. Overall, I feel safe, comfortable, and valued here. I highly recommend this place to anyone looking for a welcoming community. - Erica B
(Resident) The management is incredibly supportive and always ready to help. The dining options are delicious, and I appreciate the healthy meals provided. There are plenty of activities to keep me engaged, from music programs to arts and crafts. The housekeeping staff is dependable and does a fantastic job. Overall, I feel safe and comfortable here, and I highly recommend this place to anyone looking for a welcoming community. - Virginia B
Great Senior Living Community with outstanding amenities and dedicated staff! - Kevin
This is a wonderful place. My in-laws have been so happy here. I would highly recommend it! - Jenny
This place is the best..... We had a huge decision to make about our parents and their care and we were SO pleased we found Brightmore of South Charlotte... The staff really seems to care, and we love that Brightmore offers the full circle of life services, from Apartment Living to Assisted Living, to Memory Care to Full Nursing... They have a ton of activities for all the residents to do, and guess what the food is GREAT... That does not happen in any of the other places we found... So do not hesitate when considering this place, as our parents are thrilled with it, and we are as well. - Brady
It is beautiful at the Terrace! The staff is amazing and they take great care of the residents. I work as a Senior Aide for one of the residents and I visit her a few days a week. I honestly think she is aging backwards since she moved there. She loves her tight-knit group of friends and looks forward to all the daily activities, concerts, outings, card games and more. Her apartment is impeccable and gorgeous! They do all her laundry and she enjoys three delicious meals a day and snacks served by super friendly staff they all love, like Nate who keeps them laughing at mealtime. The CNA's have been perfect at managing her meds and her health has markedly improved since she moved in! - Robyn
My mother has been a resident at the Terrace since May 2017. The staff was great at helping with her transition from living at her home to assisted living, which was emotionally difficult for mom. During our time with the facility, the staff has been careful to communicate concerns to me quickly, and they have been great at responding to me when I need them or have questions about mom's care. I highly recommend the Terrace at Brightmore! - Lisa
The Terrace staff were extremely caring and concerned that our mother was receiving the best care. They made the transition from independent living to assisted living very easy for her. She had a wonderful experience there and we were very grateful for the dedication shown by everyone and the commitment to meeting our mother's individual needs. - Doug
All the staff at The Terrace treat my mother with love, from the director, to the med-techs, to the kitchen staff and the maintenance team. They make her smile, they treat her with respect, and they are very careful to make sure that she is getting the care that she needs. Julie, the director and Sunny, the Resident Care Coordinator have been a huge help to me in navigating mom's healthcare issues. It is such a relief to know that she is in a place where she is happy and well cared for! - Melissa
My mother and step dad originally moved into the independent living area of Brightmore of South Charlotte. As time went by, mother needed the services of the memory care unit at The Terrace. I was always pleased with her care there. The Administrator always was up to speed on all issues and needs of my mother. I never had a question of the care givers that they did not know the answer immediately or found the information for me in her chart immediately. The Terrace was clean, friendly, and they were always on top of the needs of their residents - Len
Was a wonderful place for my mother. Her nutrition was improved. Her medications were monitored and adjusted. Several undiagnosed conditions were uncovered. The result of her care was increased physical and mental health. I would recommend this facility and it’s caring staff. Excellent communication - Glenn
Dear Tracey, Shortly after I arrived at Brightmore I realized that you have devoted your time to the safety and wellbeing of the residents here at Brightmore. Your update letters are always one important item that I read. I know you do all you can to keep us safe. I appreciate all you do for us. - Richard
Tracey, Just a note to let you know how much you are respected and loved by all here. - Beverly
Brightmore staff, You are appreciated more than you know! Thank you for keeping all the residents safe! - Patti, Cheryle, Susan
Tracey, I want to thank you and the entire Brightmore staff for their part in keeping us safe. It isn’t too shabby that I can have groceries delivered. I sure could get used to this! We are lucky to visit with friends and our Brightmore family. Thank you—I can’t imagine anywhere I would rather be than here at Brightmore - Dealia
To my Brightmore family, Thanks so much for being a real family. All of you have worked so hard to make us feel more relaxed and at home. - Phyllis
Dear Tracey, We would like to thank you for all you are doing for the residents of Brightmore. Every time I speak to Mom she says “I am so glad to be here, they take such good care of us.” Knowing she is safe and happy makes us thankful she found Brightmore! All your hard work and diligence has kept everyone safe and healthy. We just wanted you to know how thankful we are for you and the staff of Brightmore. - Carol and Cecilia
Dear Tracey and the Brightmore staff, Thank you for the lovely rose for Mother’s Day. It was so thoughtful to make our day happy with a bit of outside brightness. You and your staff have been excellent caretakers of our community. - Carol
Thanks again to all of you for all you do to keep the Brightmore residents safe from COVID-19. Many residents are blessed living here by having the ability to stay home and stay safe. We do not have to leave the building to get what we need. Thank you! - Janet
Dear Front Desk & Office Staff, Thank you for all you do routinely & all the extra care you have been doing to care for all residents at Brightmore! You are all my mom’s bright highlight of many of her days during this period. You all are appreciated & respected for the patience and warmth you show to the seniors at your community. I admire the personal sacrifice the employees have made to keep everyone there as safe as possible. - Barbara
I am happy to give Tracey and her Brightmore Team a Five Star Reward. They work hard and are always pleasant and helpful. - Pat M.
This is a wonderful place. The staff is very caring and dedicated to the care of all the residents. We feel very blessed to have our mother at The Terrace. - Ila J.
As an outside vendor I’ve been partnering with Brightmore for more than four years. The facility is always in immaculate condition, the administrative staff is friendly and first-rate, and the residents always seem happy and social. I would highly recommend Brightmore of S. Charlotte to anyone interested in a top-notch retirement community! - David P.
I teach chair yoga in the memory care area. Everyone is well attended to and cared for gently. I love all the Seniors. The staff is friendly and helpful. - Debbie M.
Brightmore is a wonderful place to work. I've been here for almost 8 years - Latasha W.
My mother and I were both a little nervous about the transition. Everyone we have met, whether a staff member or a resident, has been so friendly and welcoming! I can’t say enough good things about Brightmore . It has been such a gift for our family. - Bridget D.
